Price: AED 310

Code: IT-BK01

This products includes:

 

  • Transfer your data to other media storage device or medium, such as network-attached storage, an internal or external hard drive or another computer. Storage media to be provided by the customer.
  • Connect customer supplied external hard drive to computer, install and configure software to create a backup schedule that fits your needs.
  • Create initial backup.
  • Includes one DVD Media with your data. Extra Media chargeable at AED 10/- per Disc, including the data backup service.
  • Creation of a Techserve Restore Point.

 

Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve. These installations (carry-in) will be done at TECHSERVE counters in the cities or TECSERVE counters at the selective retail stores.
  • Onsite installation requires you to purchase the onsite support card separately.
  • This VAS card is valid up to 3 months from the date of purchase.
  • Software’s are not included with this purchase.
  • Properly working OS is required to installation.
  • Not covering to second OS, if PC/ Laptop is installed with more than one operating system.
  • For Virus infected units, it is mandatory to remove the virus before installation. Recommended to purchase our complimentary product IT-AV01 (Virus & Spyware Removal).
  • Good working internet connection is required if software requires connectivity to complete the installation.
  • Installations must be done within boundaries of the application software license.



Price: AED 111

Code: IT-OS01

The service includes:

 

  • This service covers only one visit to customer’s premises.
  • No other service is included with this purchase.

 

Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve.
  • This on-site support to be purchased along with other services.
  • The travel is limited to within city limit max 20 KM. Outside city limits AED100/- chargeable within same emirates.
  • This VAS card is valid up to 3 months from the date of purchase.



Price: AED 149

Code: IT-SI01

The service includes:

 

  • Determine computer compatibility for, install/repair and configure 1 software title
  • Installation of drivers for connected peripherals to use the software on one PC/Laptop.
  • Configure the OS to be compatible with the installed software
  • Provide brief demonstration of Software installed.

 

Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve. These installations (carry-in) will be done at TECHSERVE counters in the cities or TECSERVE counters at the selective retail stores.
  • Onsite installation requires you to purchase the onsite support card separately.
  • This VAS card is valid up to 3 months from the date of purchase.
  • The service is warranted for 30 days.
  • Software’s are not included with this purchase.
  • Properly working OS is required for the installation.
  • Not covering to second OS, if PC/ Laptop is installed with more than one operating system.
  • For Virus infected units, it is mandatory to remove the virus before installation. Recommended to purchase our complimentary product IT-AV01 (Virus & Spyware Removal).
  • Good working internet connection is required if software requires connectivity to complete the installation.
  • Installations must be done within boundaries of the application software license.
  • TECHSERVE will not be responsible for any data loss. The Data backup is the responsibility of the customer. Recommended to purchase our complimentary product IT-BK01 (Data backup) to backup the data.



Price: AED 149

Code: IT-TU01

The service includes:

 

  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
  • Enable basic security functions, including Anti-phishing and Pop-up blocking activation in Internet Explorer.
  • Remove unwanted programs and trial-ware.
  • Create desired user accounts (if applicable).
  • Test and verify PC hardware and software functionality.


 Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve. These installations (carry-in) will be done at TECHSERVE counters in the cities or TECSERVE counters at the selective retail stores.
  • Onsite installation requires you to purchase the onsite support card separately.
  • This VAS card is valid up to 3 months from the date of purchase.
  • The service is warranted for 30 Days.
  • Software’s are not included with this purchase.
  • Properly working OS is required to installation.
  • Not covering to second OS, if PC/ Laptop is installed with more than one operating system.
  • For Virus infected units, it is mandatory to remove the virus before installation. Recommended to purchase our complimentary product IT-AV01 (Virus & Spyware Removal).
  • Good working internet connection is required if software requires connectivity to complete the installation.
  • Installations must be done within boundaries of the application software license. TECHSERVE will not be responsible for any data loss. The Data backup is the responsibility of the customer. Recommended to purchase our complimentary product IT-BK01 (Data backup) to backup the data.



Price: AED 149

Code: IT-AV01

The service includes:

 

  • Troubleshoot 1 computer using Techserve tools.
  • Remove all viruses, spyware, malware and rootkits on the computer.
  • Repair any operating system issues (boot issues, blue screens, etc.) using our tools.
  • Apply system tweaks and modifications.
  • Perform operating system critical updates.
  • Test operating system for proper functionality.
  • Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution, if any

 

Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve. These installations (carry-in) will be done at TECHSERVE counters in the cities or TECSERVE counters at the selective retail stores.
  • Onsite installation requires you to purchase the onsite support card separately.
  • This VAS card is valid up to 3 months from the date of purchase.
  • The service is warranted for 30 Days.
  • Software’s are not included with this purchase.
  • Not covering to second OS, if PC/ Laptop is installed with more than one operating system.
  • Properly working OS / Computer is required to installation.
  • Data backup is required prior to virus removal. Recommended to purchase our complimentary product IT-BK01 (Data backup) to backup the data.
  • Good working internet connection is required if software requires connectivity to complete the installation.
  • Installations must be done within boundaries of the application software license.
  • TECHSERVE is not responsible for any data loss.

 




Price: AED 149

Code: IT-WN01

The service includes:

 

  • Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others.
  • Configure internet, including ISP (internet service provider).
  • Install and configure networking adapter on 2 computers/devices - (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.).
  • Secure your wireless network.
  • Enable devices to share the internet, files, printers and other media (i.e. photos, videos, music, etc.)
  • Repair network and internet connectivity if necessary.

 

Terms and conditions:

 

  • After purchasing this VAS card, you may use it to arrange installation of the product purchased, by calling our toll free number 800-techserve.
  • Onsite installation requires you to purchase the onsite support card separately.
  • This VAS card is valid up to 3 months from the date of purchase.
  • The service is warranted for 30 Days.
  • Software’s are not included with this purchase.
  • Properly working OS / Computer is required to installation.
  • Not covering to second OS, if PC/ Laptop is installed with more than one operating system.
  • User name and password from ISP to be available.
  • Installations must be done within boundaries of the application software license, if any.
  • All cables and hardware should be in place before configuration of wireless network.
  • Additional cables or consumables, if any required would be done on chargeable basis.